Outstanding care


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How did we do?

If you have received care or treatment please let us know if you have any comments, suggestions or complaints.

Take two minutes - tell us what you think. Please fill in this short questionnaire online.

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Charity matters

Find out how you can support us through charitable giving and fundraising.

  • Careers Day

    Come and visit us on Saturday 24th March between 10am and 1pm to find out about our broad range of careers.

    We will be showcasing over 40 different NHS careers with interactive stands, department tours and information sessions.

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  • Message to patients

    Like other NHS Trusts in the region we are experiencing increasing demand on frontline services; however we would like to reassure patients that all of our services are currently operating as normal.

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  • Let's talk about it

    Transplant experts in Newcastle proudly support the appeal for families to have a lifesaving talk about organ donation.

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  • Newcastle Hospitals national lead for clinical research

    The Newcastle upon Tyne Hospitals NHS Foundation Trust has retained its position as the country’s top performing trust for the number of studies it supported for the sixth year running.

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  • Please only use A&E or 999 for emergencies

    Public urged to avoid using NHS services if they have minor illnesses or ailments. Please do not attend A&E or dial 999 unless it is a serious or life threatening emergency

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  • Our care has been rated as Outstanding

    The Newcastle Hospitals are delighted to announce that the Care Quality Commission has rated its services, and the staff who provide them, as 'Outstanding'

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    Our care has been rated as Outstanding

Norovirus and Flu are very easily passed on to others and can cause harm

If you have had diarrhoea or vomiting within the last 2 days or you have flu-like symptoms please do not come into hospital. If you suspect you have flu, arrange to see your GP

Personal Touch Award Winners

PTA logo

The most recent winners of our Personal Touch Awards have received their certificates from our director of nursing and patient services

Schoolgirl thanks lifesaving team

Marnie Purnell

A grateful mum has raised £2,000 to thank medics at GNCH following her daughter’s recovery from a brain infection

Newcastle doctor awarded OBE

Rachel Hawes OBE

Dr Rachel Hawes - a pre-hospital consultant and medic with GNAAS - was awarded an OBE in the New Year honours for introducing 'Blood on Board' to the region

North East Better Health at Work Gold Award

BHA W Gold Award

These awards are unique to the North East and have been established to take positive action on health and wellbeing in the workplace

Sexual health

Sexual health silhouettes image

We offer a full range of sexual health services at a variety of clinics across Newcastle, where you can make an appointment quickly and in complete confidence.

Stop smoking

Stop Smoking Service

Your local stop-smoking service is here to support you every step of the way. Find out how we can help you.

Diabetes Centre

Nurse with visitor

The Newcastle Diabetes Centre provides advice and support for people with diabetes.

Organ donation


One organ donor can give life to several people. The need for donors has never been greater so please register as a donor.

View all our health improvement services here

Accident and Emergency

Accident and Emergency

Accident and Emergency is for patients who require immediate, emergency medical attention due to a serious illness or injury. There is now a brand new specialist Emergency Department at the Royal Victoria Infirmary.

Walk in Centres

Our Walk-in Centres are for patients who have a minor injury or ailment and are based at the heart of your community.

Minor Injuries Unit

The Minor Injuries Unit is for patients who have a minor injury or ailment and is based at the RVI in the city centre.

Eye Casualty

Eye Casualty is for patients who have a minor injury or ailment affecting one or both of the eyes and is based at the RVI in the city centre.

Dental Emergency Clinic

The Dental Emergency Clinic is for patients in pain or have facial swelling or bleeding and is based at the Dental Hospital next to the RVI in the city centre.

Choose our services

Giving you choice about where you receive treatment is essential. You are free to choose the hospital where you want to be treated, so for details visit your treatment, your choice.

Northern Centre for Cancer Care

We aim to give patients the best possible chance to beat cancer and leukaemia.

Children's Services

The Great North Children's Hospital offers top-class children's services.

Walk-in centres

You can access healthcare in your community at our walk-in centres.

Services and treatments


Find out more about all our services and treatments.

Newcastle Hospitals performance

Awards photos

You can find out how Newcastle Hospitals performs in a wide range of areas.

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