About Us

Quality Account and Strategy

Here you will find our latest Quality Account and Strategy Documents.

Quality Account 2015-16

The Newcastle upon Tyne Hospitals NHS Foundation Trust Quality Account for 2015/16 demonstrates our commitment to delivering care of the highest quality. The report focuses on our performance over the last year as well as our key priorities for 2016/17.

Quality Accounts are annual reports to the public from us about the quality of healthcare services that we provide. They are both retrospective and forward looking as they look back on the previous year’s data, explaining our outcomes and, crucially, look forward to define our priorities for the next year and how we plan to achieve these and quantify outcomes.

You can read our Quality Account for 2015-16 here (easy read version)

Quality Strategy 2015-2018

The Newcastle upon Tyne Hospitals NHS Foundation Trust haslaunched a new Quality Strategy 2015-18 to inform staff and service users how the Trust intends to deliver Safe, Effective, High Quality Patient Care.

As a Trust we are committed to providing services which:

  • Maintain patient safety at all times and in all respects;
  • Are clinically effective and lead to the best possible health outcomes for patients;
  • Provide a positive patient experience.

We put patients at the heart of everything we do.

The Trust Quality Strategy is one of four key strategies that underpin the Trust Annual Plan. It outlines key priorities for Patient Safety, Clinical Effectiveness and Patient Experience and sets out what we are striving for and how we intend to achieve this.

It highlights the measures that we will use to demonstrate improvements in the quality and safety of care.

Our Aims

We want to, quite simply, demonstrate Healthcare at its very best - with a personal touch.

Our Objectives

The organisation’s quality objectives are simple. We are going to ensure that the care we provide is:

  • Safe
  • Effective
  • A positive experience

The patient remains at the centre of everything we do and this strategy will support that. Patient Safety is the Trusts top priority.

This strategy sets out our ambition for improving quality at the Newcastle Hospitals.

Our main objectives for the next year are set out, and indicative work programmes will be developed for each priority up to 2018, whilst retaining flexibility to review and develop these over the next three years as a result of feedback, consultation, external events and emerging regulatory requirements.

While the Trust remains in a strong position, we recognise the need for efficiency, innovation and transformation whilst continuing to deliver high quality, safe clinical services to all of our patients.

You can find the Newcastle Hospitals' Quality Strategy here.

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