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Healthcare at its very best - with a personal touch
Welcome to the Newcastle upon Tyne Hospitals NHS Foundation Trust.
We’ve been providing patient-centred healthcare to communities in the North East of England and beyond for over 250 years. We’re one of the largest NHS trusts in the UK, offering a wider range of specialist services than any other. From newborn babies to the elderly and infirm, our aim is to deliver leading-edge healthcare with a personal touch.
We deliver healthcare services from six sites:
Investing in our people and our facilities
No matter which one of our hospitals or clinics you’re in, all our staff – surgeons, consultants and nurses to cleaning and catering staff - are dedicated to ensuring that you receive clinical excellence with a personal touch. In fact, a Europe-wide healthcare survey in 2007 gave us the highest level of patient satisfaction for any city in Europe.
We’re not complacent though, and are continually investing in our facilities and in our people. That commitment is reflected in the £300 million we have invested in our Transforming Newcastle Hospitals programme to upgrade our city centre hospitals, ensuring that you benefit from the latest healthcare practices in a clean, friendly and modern environment.
When it comes to investing in our people, we enjoy an international reputation for medical training. In 2006, we received the Teaching Hospital of the Year award from the highly respected independent healthcare research company, Dr Foster. Just one of several awards we’ve received in recent years. Practitioners come to us from all over the UK, and from as far afield as Egypt and China, to learn the latest techniques and to see best practice in action. And we don’t just train the nurses, doctors and surgeons of tomorrow. We take great pride in the fact they choose to stay with us, so you can continue to benefit from the very best healthcare we offer.
Our staff enjoy working with us and are proud to serve you. They see the investment we put in to providing high quality training, the best working environment and the most advanced equipment, in order to deliver the highest standards of healthcare to our patients. And it’s through them that we are able to deliver our promise to you, our promise of advancing clinical excellence and of being committed to care.
Caring for the people of the North East and beyond
We’re proud of our Newcastle roots and proud to serve the people of the North East. The Emergency Department at Royal Victoria Infirmary (RVI) is one of the busiest in the country, dealing with over 75,000 patients every year. The RVI also has one of the UK’s largest Maternity Units, providing the best start in life to the city’s smallest and most vulnerable as well as the magnificant new Great North Children's Hospital - an amazing copper green structure which looks after our younger generation. The new Northern Centre for Cancer Care treats patients from across the North East in state of the art facilities, while our Falls and Syncope Unit helps the elderly and infirm to continue to lead mobile, independent lives.
But we’re much more than a local hospital. We’re recognised nationally as a centre of healthcare excellence, with patients coming from all over the country, from every walk of life, and with a wide range of illnesses and conditions.
In fact, more than 30% of our patients come from outside Tyne & Wear, to take advantage of the quality of our care and of our expertise. We treat complex cases referred to us by other hospitals from across the UK, and some patients come from as far afield as the USA and the Middle East.
Leading the way in modern healthcare
We’re at the forefront of healthcare practice in many specialist areas. The Freeman Hospital has an international reputation for leading-edge transplant surgery, for both children and adults. The team there performed Europe’s first successful heart transplant for a child in 1987 – that patient is now a healthy, young woman. And we have continued to pioneer healthcare, performing the first single lung and the first dual lung transplants in Europe in the intervening years. At the RVI we have one of only two ‘bubble units’ in the country, where children with severe immune system problems are treated in a special air-tight isolation ward.
That pioneering tradition runs through everything we do. We’re a leader in healthcare research and development across a wide range of areas, delivering benefits not only for today’s patients, but for the generations to come. Our work in partnership with Newcastle University is advancing scientific thinking and clinical practice in areas as important to all our futures as stem cell research, genetics and “ageing and vitality”.