Patient and visitor guides

 

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Royal Victoria Infirmary

(0191) 233 6161

Hospital facilities

We have a range of facilities available which we hope you will find helpful and make your visit here more enjoyable.


Cafe, food court and restaurant

We have a range of places to eat throughout the RVI:

  • food court - on level two of the New Victoria Wing, our food court serves drinks, meals and snacks for visitors, patients and staff. Opening times: 7.30am to 2.30am every day.
  • cafes:
    • on level one of the New Victoria Wing, we have a coffee shop and cafe serving drinks and snacks. Opening times: Monday to Friday - 7.00am to 8.00pm; Saturday and Sunday - 11.00am to 5.30pm
    • on level three of the Leazes Wing near the main entrance, we have a cafe serving drinks and snacks. Opening times: Open 24 hours from 7.00am on Monday till 9.00pm Saturday; Sunday 8.00am to 9.00pm
    •  on level two of the Dental Hospital near the main entrance, Newcastle University runs a cafe serving drinks and snacks. Opening times: 8.00am to 3.00pm

Newsagents

We have newsagents selling magazines, newspapers and confectionary at:

  • New Victoria Wing level one. Opening times: Monday to Friday, 7.00am to 9.00pm; Saturday and Sunday, 8.00am to 8.00pm
  • Leazes Wing level three. Opening times: Monday to Friday, 7.00am to 10.00pm; Saturday and Sunday, 8.00am to 8.00pm

RVS shops

The RVI has a number of Royal Voluntary Service (RVS) shops serving drinks and snacks

  • in the Leazes Wing on level four - the Maternity UnitOpening times: Monday to Friday 10.00am to 4.30pm 
  • in the Dental Hospital on level three - near the main entrance. Opening times: Monday to Friday 9.00am to 3.30pm

ATM cash machines

Machines are based at:

  • New Victoria Wing level one, inside the newsagent shop. Opening times: Monday to Friday, 7.00am to 9.00pm; Saturday and Sunday, 8.00am to 8.00pm
  • Leazes Wing level three - near the shop at the main entrance

Pharmacy

For prescriptions given to patients at the hospital, the pharmacy is on level one at the New Victoria Wing – near the main entrance.

Find out the opening times and location on the dispensary opening times web page.

Hairdresser

The hairdresser is open for patients, staff and members of the public. It's based on level three at the Leazes Wing, near to the main entrance.

Opening times: Monday 12.00noon to 4.00pm; Tuesday to Friday 7.30am to 4.00pm. Open for later appointments by request.

C4 Sight Care opticians shop

The opticians shop is based on level two of the Claremont Wing of the RVI. Opening times: Monday to Friday 9.00am to 5.00pm (closed 1.00pm to 2.00pm).

MediCinema

The MediCinema at the New Victoria Wing is available for patients and visitors to watch the latest blockbuster films. You can find out more on the MediCinema web page.

Chapels

We have a number of chapels and quiet rooms in the hospital:

  • St Luke's Chapel in the New Victoria Wing
  • chapel on level three near the Leazes Wing main entrance

You can find out more on the chaplaincy web page.

Car parking

We have parking available at various locations across the RVI site. You can find out more about car parking at the RVI.

Other services and facilities

You can also find out about the other services and facilities across all our hospitals.

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