Newcastle's world leading arthritis specialists celebrate World Arthritis Day
First ENT Outpatient Clinic held at Whickham Cottage GP Practice
"I love the patient contact in my unique role where I see patients from diagnoses and throughout their treatment ... I really get to know them and their families".
Contact: (0191) 223 1407 - Ms Elaine Coghill, Senior Nurse, Service Improvement
Essence of Care Benchmarking for Healthcare Professionals was initially launched as a means of bringing about improvements in care, by the Department of Health in 2001. It has been very actively embraced within the Trust with a structured and systematic approach being taken, and with the Matrons taking a key role in implementation.
The process is now well embedded in practice and continues to be an active aspect of the Trust's nursing agenda with a regular cycle of audit and review being part of the process. This has established standards of best practice and continues to support continuous improvement in patient care.
Find out more on the Department of Health's webpages on Essence of Care.