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Patient and visitor information

Useful contacts

Here you can find numbers to call about your outpatient appointment in our hospitals.

Contact the relevant department to change your outpatient appointment time, or to get more information about your appointment.

If you don’t know which department to call, please contact the main switchboard.

Main hospital outpatient departments

RVI

  • Main Outpatients, tel: 0191 282 5900
  • Children’s Outpatients, tel: 0191 282 4596
  • Newcastle Eye Centre, tel: 0191 282 5905

Freeman Hospital

  • Main Outpatients, tel: 0191 223 1200
  • Northern Centre for Cancer Care, tel: 0191 213 8600
  • Musculoskeletal Outpatients, tel: 0191 223 1109

Campus for Ageing and Vitality

  • Diabetes Outpatients, tel: 0191 282 3867

Choose and Book

If your first outpatient appointment has been booked through the Choose and Book system, you can alter it online.


Other outpatient contacts

Cancer care at the Freeman Hospital (Northern Centre for Cancer Care)

  • Main outpatient department, tel: 0191 213 8600
  • Radiotherapy reception, tel: 0191 213 8355
  • Scheduling Office (level 1 NCCC), tel: 0191 213 8487

More information about the Northern Centre for Cancer Care (NCCC)

Cardiothoracic pre-assessment clinics

Freeman

  • Cardiothoracic, tel: 0191 223 1286
  • Cardiology, tel: 0191 212 6614

RVI

  • Cardiology, tel: 0191 282 5055

More information about our Cardiothoracic services.

Chest Clinic at the RVI

  • Appointments, tel: 0191 282 0161
  • Nurses, tel: 0191 282 0151

More information about our Chest Clinic.

Children’s services at the RVI

  • Children’s Outpatients Department, tel: 0191 282 4596
  • Child Development Centre, tel: 0191 282 4751
  • Children’s Day Unit Ward 14, tel: 0191 282 0283

More information about our Children's services.

Dental Hospital

  • Appointments Centre, tel: 0191 282 0603
  • Dental Emergency Clinic and general enquiries, tel: 0191 282 4664
  • Child Dental Health (Paediatric Dentistry) and Orthodontics, tel: 0191 282 5111
  • Periodontology, Conservation, Prosthodontic and Oral Medicine (Professor M Carrozzo), tel: 0191 282 5154                
  • Oral and Maxillofacial Surgery and Oral Medicine (Mr K Staines), tel: 0191 282 4680
  • Sedation Department, tel: 0191 282 5125
  • Dental Radiology, tel: 0191 282 4691

More information about the Dental Hospital.

Dermatology (skin conditions) at the RVI

  • Appointments, tel: 0191 282 5035

More information about our Dermatology services.

Diabetes outpatients at the Campus for Ageing and Vitality

  • tel: 0191 282 3867

Ear, Nose and Throat (ENT) at the Freeman

  • Outpatients Appointments, tel: 0191 223 1041 or 0191 223 1042
  • Audiology Appointments, tel: 0191 223 1043

More information about our ENT services.

Fracture clinic at the RVI

  • tel: 0191 282 5402

More information about our Fracture Clinic.

Haemophilia Unit at the RVI

  • tel: 0191 282 4765

More information about our Haemophilia Unit.

Maternity services at the RVI

  • Ante Natal Clinic/Obstetric Ultrasound Scan appointments, tel: 0191 282 5845
  • Foetal Medicine, tel: 0191 282 5837

More information about our Maternity services.

Musculoskeletal Services at the Freeman

  • Appointments for MSU, tel: 0191 223 1109
  • Monitoring Helpline, tel: 0191 223 1156
  • Nurse Helpline, tel: 0191 223 7354
  • Sister Robotham, tel: 0191 244 8157

More information about our Musculoskeletal services.

Older people’s care

Melville Day Unit at the Freeman

  • General enquiries, tel: 0191 223 1709
  • Continence Nurse Consultant, tel: 0191 223 1323

More information about our Melville Day Unit.

CRESTA research and treatment clinic at the Campus for Ageing and Vitality

  • tel: 0191 282 3232

More information about our CRESTA clinics.

Neurology

  • Waiting list, tel: 0191 282 5504

More information about our Neurology services.

Ophthalmology (Newcastle Eye Centre) at the RVI

  • tel: 0191 282 5905

More information about our Ophthalmology services.

Plastic surgery at the RVI

  • Appointments, tel: 0191 282 4339 (adults) 0191 282 6011 (children)
  • Nursing queries, tel: 0191 282 5039

More information about our Plastic surgery.

Radiology

  • Freeman (excluding GP plain film), tel: 0191 223 1012
  • Freeman (GP plain film), tel: 0191 213 7184
  • RVI, tel: 0191 282 4330

More information about our Radiology services.

Physiotherapy and Occupational Therapy

  • Freeman, tel: 0191 223 1024
  • RVI, tel: 0191 282 5484

More information about our Physiotherapy Services and Occupational Therapy Services.

Renal outpatients at the Freeman

  • tel: 0191 213 8100
  • tel: 0191 213 8040 
  • tel: 0191 213 8041

More information about our Renal Services.

Urology Investigations Suite and Treatment Suite at the Freeman

  • Appointment line, tel: 0191 213 7092

More information about our Urology services.

Clinic H: pre-admission pre-assessment at the Freeman

  • Appointments and enquiries, tel: 0191 213 7281 or 0191 223 1216
  • Medication calls, tel: 0191 244 8180
  • ENT pre-assessment, tel: 0191 223 1173
  • Urology pre-assessment, tel: 0191 2231134
  • Orthopaedic pre-assessment, tel: 0191 2137555
  • Sister’s office, tel: 0191 233 6161 ext 37337
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