Useful Links

Visit the Hospedia website to find out more:

www.hospedia.co.uk
 

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Help keep our hospitals clean

 

Patient and visitor information

Hospedia patient entertainment

Bedside audio-visual equipment is installed in our hospitals and run by a company called Hospedia.

Hospedia gives patients access to radio, television, telephone and the internet at the bedside.

Bundles

 You can buy access to the entertainment in the form of ‘bundles’:

  • Mini bundles
  • Value bundles
  • Big bundles
  • Kids' bundles

These offer different levels of services depending on your needs. The bundles can be bought for different lengths of time.

Radio and phone calls to UK landlines are also available free with every television bundle.

Mini Bundles

Two hour mini bundle  

  • 5 TV channels, radio and free outgoing calls  
  • £2.50

30 day mini bundle

  • 5 TV channels, radio and free outgoing calls  
  • £45.00 (£1.50 per day)

Value bundles

18 hour value bundle

  • 17 films, 20 TV channels, radio, internet and free outgoing calls  
  • £7.50

Three day value bundle

  • 17 films, 20 TV channels, radio, internet and free outgoing calls  
  • £17.50 (£5.83 per day)

Five day value bundle

  • 17 films, 20 TV channels, radio, internet and free outgoing calls  
  • £25.00 (£5.00 per day)

10 day value bundle

  • 17 films, 20 TV channels, radio, internet and free outgoing calls  
  • £35.00 (£3.50 per day)

20 day value bundle

  • 17 films, 20 TV channels, radio, internet and free outgoing calls  
  • £50.00 (£2.50 per day)

Big Bundles

Five hour big bundle

  • 50+ films, 20 TV channels, radio, internet and free outgoing calls
  • £5.00

24 hour big bundle

  • 50+ films, 20 TV channels, radio, internet and free outgoing calls
  • £10.00

3 day big bundle

  • 50+ films, 20 TV channels, radio, internet and free outgoing calls
  • £20.00 (£6.66 per day)

5 day big bundle

  • 50+ films, 20 TV channels, radio, internet and free outgoing calls 
  • £30.00 (£6.00 per day)

10 day big bundle

  • 50+ films, 20 TV channels, radio, internet and free outgoing calls
  • £45.00 (£4.50 per day)

20 day big bundle

  • 50+ films, 20 TV channels, radio, internet and free outgoing calls 
  • £60.00 (£3.00 per day)

Kids' bundles

Daytime TV

  • Daytime TV, radio and outgoing calls
  • Free

Evening TV

  • Two hours evening TV (after 7.00pm), plus free radio and outgoing calls 
  • £1.00

Kids films

  • Box set bundle: 12 hours (five films), £3.50
  • ids film bundle: 24 hours (11 films, 20 TV channels), £5.00
  • Kids big film bundle: 3 days (16 films, 20 TV channels), £15.00

There are also savings for long-stay patients.  

Payment options

Patients can buy credit for their bedside services using cash at the vending machines in the lift lobbies across our hospitals. Alternatively, patients can use credit/debit cards by contacting the customer contact centre at their bedside by pressing the green operator button on their phone.

Friends and relatives can also buy a gift of TV credit by calling 0845 414 1234 from home.

Hospital radio

Radio Tyneside brings you hospital radio across Newcastle Hospitals. You can access the station using the Hospedia system - find out more at the Radio Tyneside website.


Contact

Hospedia's 24 hour helpline number is:

  • 0870 212 1234
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