Newcastle Hospitals Community Health

Community matrons

Community matrons are highly experienced, senior nurses who work with patients who have one or more long-term conditions.

The community matrons who are based in Newcastle, work mainly on community-based care – this means they work with patients at home or locations close to where they live.


Services we provide

Community matrons work with patients and their doctors to plan and organise an effective programme of care. 

Examples of the long-term conditions we provide care for include: 

  • chronic obstructive pulmonary disorder – or COPD
  • diabetes
  • multiple sclerosis
  • Parkinson's Disease.

As well as providing nursing care, community matrons also act as the patient’s ‘case manager’ – this means they are the patient’s single point of contact for care, support and advice.

Giving you a voice

Community matrons make sure that patients’ views are heard and that your care is designed around your needs.

Community matrons work hard to make you feel in control of your health and care.

By providing specialised nursing care, and co-ordinating health and care needs for people with complex long-term conditions, community matrons help to prevent unnecessary trips to hospital.

How can I access the service?

Patients can be referred to a community matron in a number of ways: 

  • from your GP
  • from a hospital
  • from the community CHEST service
  • from other health professionals
  • from social services
  • Through self-referral (patients can contact us directly using the details below).

Contact details

For more information about community matrons, or to make use of our services, please contact:;

Community nursing administrators

Kenton Centre
Hillsview Avenue
Newcastle upon Tyne
NE3 3QJ
  • Tel: 0191 2823364
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