Health improvement service for ethnic minorities

The Health Improvement Service for Ethnic Minorities (HISEM) provides health information and advice to people from ethnic communities in Newcastle. 

The service employs health development workers who are trained in healthy lifestyle issues and who have language skills. We work with local community groups, other agencies and health services to ensure you have information about how to live a healthy life and the services available to you to help you stay well. The service also provides support and advice to refugees, asylum seekers, migrants and international students.

What can the service do for me?

Health Development Workers can:

• arrange to visit you at your home
• listen to you
• let you know what health information is available in your language
• inform you about health and other services available in your local area
• sign post / refer you to other services
• offer support to help you make changes to your lifestyle for example: to give up smoking, to do more exercise, to eat healthily and to drink sensibly
• provide information on men and women’s health
• deliver Chlamydia Screening
• deliver C-Card Scheme
• help you to register with a GP
• deliver Cardiac Rehab Phase 2 rehabilitation

The service also works in partnership with many local organisations to develop drop-in sessions, health checks, outreach events and interesting educational health sessions. These are held in community venues and religious centres across the region.

How can I access the service?

People can access the service through the following methods:

• referral by GP (local doctor)
• referral by a nurse practitioner
• referral by other health service and local organisations
• self referral

If you think the service would be of use to you or your family you can contact us yourself on: 0191 229 2905

Contact details

Health Improvement Service for Ethnic Minorities (HISEM)
Third Floor, Market Street
New Croft House
Newcastle upon Tyne
NE1 6ND

Tel: 0191 229 2905
Fax: 0191 229 2983

Monday to Friday (except bank holiday), 9.00 am – 5.00 pm