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Emergency Department
Emergency Department
Royal Victoria Infirmary, Queen Victoria Road, Newcastle upon Tyne, NE1 4LP
Contact: (0191) 233 6161 (Switchboard) - Ext 26100 or 26200
The newly opened Emergency Department (ED) for our city is now located at the Royal Victoria Infirmary in the city centre. This new purpose built facility, with state of the art equipment is the gateway for those who require immediate hospital attention due to a serious illness or injury. We provide a 24 hour, 7 day a week consultant-led service to the people of Newcastle upon Tyne and surrounding communities, seeing approximately 70,000 new patients each year.
Walk in Centre and Minor Injuries Unit
If your injuries or illness are more minor, you can use the nurse-led Westgate Walk-in-Centre in the West of the city (old Newcastle General Hospital site), the Molineux Street Walk-in-Centre in Byker, or you can use the nurse-led Minor Injuries Unit co-located to the new Emergency Department at the Royal Victoria Infirmary based in the city centre. Between these two units we currently treat around 40,000 patients a year, with 90% of them having to wait less than 30 minutes.
The Westgate Walk-in-Centre is open from 8.00 am to 8.00 pm, 7 days a week, while the Minor Injuries Unit is open from 8.00 am to 9.00 pm 7 days a week.
One of the best performing A&E Departments in the UK
Our Emergency Department is consistently one of the top performing in the UK with the vast majority of patients seen, treated and discharged or transferred for further treatment within the national 4 hour waiting time target.
The team’s hard work has been recognised by the independent “Dr Foster” awards in the Sunday Times, as well as being highly commended in the “Hospital Doctor" Award for Emergency Medicine Team of the Year 2005/6.
Transforming the Newcastle Hospitals
Our A&E facilities were upgraded as part of the £330m invested in “Transforming Newcastle Hospitals”, providing a purpose-built, dedicated trauma facility housing all relevant specialties and making Newcastle one of the largest emergency departments in the north of England.
In line with the Royal College recommendations our A&E department has been renamed as the Emergency Department (ED).
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Contact Us
For medical advice, or if you are unsure whether the Emergency Department (ED) is the right place for you to go for treatment, please contact:
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NHS Direct on 0845 46 47 or log on to their website
