Emergency Department
Royal Victoria Infirmary, Queen Victoria Road, Newcastle upon Tyne, NE1 4LP
Contact: (0191) 233 6161 (Switchboard) - Ext 26100 or 26200
The Emergency Department (ED) for Newcastle is located at the Royal Victoria Infirmary in the city centre. This purpose-built facility, with state-of-the-art equipment is for people who need immediate hospital attention due to a serious illness or injury. We provide a 24 hour, 7 day a week consultant-led service to the people of Newcastle-upon-Tyne and surrounding communities, seeing around 70,000 new patients each year.
The Royal Victoria Infirmary is also the major trauma centre for a much wider area, receiving patients from as far afield as Cumbria, with a helipad on the roof of the ED to receive major trauma victims. Here, patients have rapid access to highly advanced scanning and diagnostic equipment, 24 hour emergency theatres and intensive clinical care.
Walk-in Centres and Minor Injuries Unit
If your injury or illness is more minor, you can use the Walk-in Centres across Newcastle:
Or you can use the Minor Injuries Unit at the Emergency Department in the Royal Victoria Infirmary in the city centre.
The Walk-in Centres are open from 8.00 am to 8.00 pm, 7 days a week. The Minor Injuries Unit is open from 8.00 am to 9.00 pm 7 days a week.
One of the best performing Emergency Departments in the UK
Our Emergency Department is consistently one of the top performing in the UK with the vast majority of patients seen, treated and discharged or transferred for further treatment within the national 4 hour waiting time target.
The team’s hard work has been recognised by the Care Quality Commission who rate the department as among the best in the country.
Transforming the Newcastle Hospitals
Our Emergency Department facilities were upgraded as part of the £330m invested in “Transforming Newcastle Hospitals”, providing a purpose-built, dedicated trauma facility housing all necessary treatments and making Newcastle one of the largest emergency departments in the north of England.
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More information
For medical advice, or if you are unsure whether the Emergency Department (ED) is the right place for you to go for treatment, please contact:
