Emergency Department (ED)
Royal Victoria Infirmary, Queen Victoria Road, Newcastle upon Tyne, NE1 4LP
Contact: (0191) 233 6161 (Switchboard) - Ext 26100 or 26200
The Great North Trauma & Emergency Centre is based on level three of the New Victoria Wing, Royal Victoria Infirmary in the city centre. We see all emergency patients, children as well as adults with complex injuries and illnesses. Entrance to the department is via Richardson Road.
No appointment is necessary and the department never closes, staying open 24 hours a day, 7 days a week. The service is the only unit in the region who provide 24/7 resident Emergency Medicine Consultant cover, supported by a wide range of other medical and nursing staff.
Our specially trained Paediatric Emergency Nurse Practitioners and nursery nurse operate from the Children's Emergency Department, which is housed within the main department. Here our younger patients have their own waiting room and treatment rooms, while receiving the support of the main department medical team as necessary.
All acute speciality treatments are available on-site, along with state-of-the-art equipment and comfortable surroundings for patients. We even have a roof-top helipad to receive and transfer patients from across the north of England. This makes Newcastle's Emergency Department one of the largest in the north of England.
Advice to patients with less serious injuries or symptoms is to consider all available alternatives before coming to the Emergency Department. Advice is available from your local Pharmacist, or your own GP can offer treatment for many problems. Walk-in-Centres can also help with conditions that are not emergencies.
See our department
You can follow our Director of Trauma and Emergency Care and take a virtual tour around the Newcastle Emergency Department.
Who should go to A&E?
Emergency patients requiring immediate medical attention.
What if it's not an emergency?
For information, advice and treatment of minor injuries or ailments Walk-in Centres are available without appointment:
The Minor Injuries Unit at the RVI in the city centre is also available for wide range of non-emergency conditions, minor injuries and illnesses.
How to find us
Directions to Emergency Department (ED)Show [+] Hide [-]
Newcastle's new Emergency Department is located on level 3 of the New Victoria Wing at the Royal Victoria Infirmary, Newcastle city centre. To find us:
- Come on the hospital site from Richardson Road.
- Please take due care and attention of the new road markings and one way traffic.
- At the top of the new ramp, off Richardson Road, the entrance to ED is well signed.
- Drop off facilities are only available directly outside the Emergency Department. You cannot park here.
- Register your attendance at the reception desk and you will be advised of where to wait.
How to get to the hospital
For medical advice, or if you are unsure whether the Emergency Department is the right place for you to get treatment, please contact: