Opening hours
24 hours a day, 7 days a week
Patient quote
Send us your comments"Just a note to thank you all for the fantastic care you gave our son who came into A&E following an RTA. The speed with which you dealt with him but still took time to care for us will never be forgotten." Mr & Mrs T
Emergency Department
Emergency Department (ED)
Royal Victoria Infirmary, Queen Victoria Road, Newcastle upon Tyne, NE1 4LP
Contact: (0191) 233 6161 (Switchboard) - Ext 26100 or 26200
The only Emergency Department (ED) for Newcastle is based on level 3 of the New Victoria Wing, Royal Victoria Infirmary in the city centre. Here we see all emergency patients, children as well as adults with complex injuries and illnesses. Entrance to the department is via Richardson Road.
No appointment is necessary and the Emergency Department (ED) never closes, staying open 24 hours a day, 7days a week. The service is consultant-led, supported by a wide range of other medical and nursing staff.
Our specially trained Paediatric Emergency Nurse Practitioners (PENP's) and nursery nurse now operate from the new co-located Paediatric Emergency Department facility, which is housed within the main ED. Here our younger patients will have their own waiting room and treatment rooms, while receiving the support of the main ED medical team as necessary.
In line with Transforming the Newcastle Hospitals, the new Emergency Department opened the doors to its purpose built facility at 00:01 hours on Wednesday 17th November 2010. This now means all acute specialities are readily available on site to the Emergency Department team, along with state-of-the-art equipment and most comfortable surroundings for its patients. We even have a roof top helipad for the receipt and transfer of patients from across the north of England requiring emergency care. This makes Newcastle's Emergency Department one of the largest in the north of England.
Who should go to A&E?
Emergency patients requiring immediate medical attention.
How to find us
Directions to Emergency Department (ED)Show [+] Hide [-]
Newcastle's new Emergency Department is located on level 3 of the New Victoria Wing at the Royal Victoria Infirmary, Newcastle city centre. To find us:
- Come on the hospital site from Richardson Road.
- Please take due care and attention of the new road markings and one way traffic.
- At the top of the new ramp, off Richardson Road, the entrance to ED is well signed.
- Drop off facilities are only available directly outside the Emergency Department. You cannot park here.
- Register your attendance at the reception desk and you will be advised of where to wait.
Contact us
For medical advice, or if you are unsure whether the Emergency Department (ED) is the right place for you to get treatment, please contact:
- NHS Direct on 0845 46 47 or log on to their website
