Opening hours
8am to 9pm, 7 days a week
Latest News
- 11.05.2008 - Journal Live
- 11.05.2008 - Mail on Sunday
- 10.05.2008 - Shetland Times
Patient quote
"I recently had cause to visit your Walk in Centre when my eldest daughter cut her hand quite badly whilst at home drying a glass. The level of service provided by your staff from reception through to treatment was so refreshingly good I felt I ought to let them know." Mr PV
Jargon buster
sutures
Stitches, which are sterile, surgical threads used to repair cuts (lacerations).
View the full jargon busterAccident & Emergency Services
Walk in Centre
Contact: (0191) 256 3163 - Walk in Centre Reception
The Walk-in-Centre at the NGH is a nurse-led unit for patients with minor injuries and illnesses and is staffed by specially trained nurse practitioners, staff nurses and healthcare assistants. No doctors work on this unit, but they are close by, if required, as the Accident & Emergency Department is next door.
You do not need an appointment at the Walk-in-Centre-just turn up and wait your turn to be treated. Your GP can also refer you here for treatment if appropriate.
How to find us
Directions to the Walk in CentreShow [+] Hide [-]
The Walk in Centre can be found adjacent to the Accident & Emergency Department at the Newcastle General Hospital. To find us:
- Come on the hospital site from Westgate Road and head for the main building.
- The entrance to the Walk in Centre is round the right side and is well signed.
- Register your attendance at the reception desk and you will be advised of what will happen next.
Who should go to the Walk-in-Centre ?
Most minor injuries and ailments can be treated at the Walk-in-Centre. Patients with eye injuries should report to the Eye Casualty Department at the Royal Victoria Infirmary, which is open 8.30 am to 4:30 pm Monday to Friday and 9.00am to 11.30am on Saturday (emergencies only).
Please note the following conditions CANNOT be assessed in the Walk-in-Centre:
- Children under the age of 2
- Children under the age of 6 with injuries
- Chest pain
- Shortness of breath
- Head injuries with neurological symptoms
- Back, neck, shoulder, hip or rib injuries
- Chemical injuries to the eye
Out of Hours GP service
The Walk-in-Centre is also home to the city’s “Out Of Hours” GP service for patients requiring consultation with a GP or Nurse Practitioner outside of normal GP surgery hours and is available from 6:30pm to midnight Monday to Friday and from 8:00am to midnight on a Saturday and Sunday.
The contact number for the “Out Of Hours” Service after your GP surgery closes is 0845 60 80 320.
Opening hours
The Walk in Centre at the NGH is open from 8:00am to 9:00pm, 7 days a week.
The “Out of Hours” GP service at the NGH operates from 6.30pm till midnight Monday to Friday and from 8.00am to midnight Saturday and Sunday.
The Eye Casualty Department at the RVI is open 8.30am to 4:30pm Monday to Friday and 9.00am to 11.30am on Saturday.
Contact us
For medical advice, or if you are unsure whether the Walk-in-Centre is the right place for you to be treated, please contact:
- NHS Direct on 0845 46 47 or log on to their website.
