Opening Hours
8am to 8pm, 7 days a week
Patient quote
Send us your comments"I recently had cause to visit your Walk in Centre when my eldest daughter cut her hand quite badly whilst at home drying a glass. The level of service provided by your staff from reception through to treatment was so refreshingly good I felt I ought to let them know." Mr PV
Jargon buster
sutures
Stitches, which are sterile, surgical threads used to repair cuts (lacerations).
View the full jargon busterEmergency Department
Westgate Walk in Centre
Contact: (0191) 282 3000 - Walk in Centre Reception
The Westgate Walk-in-Centre is a nurse-led unit for patients with minor injuries and illnesses and is staffed by specially trained nurse practitioners, staff nurses and healthcare assistants. No doctors work on this unit, but they are supported by the medical staff of the RVI Emergency Department as required.
You do not need an appointment at the Westgate Walk-in-Centre-just turn up and wait your turn to be treated. Your GP can also refer you here for treatment if appropriate.
Our staff have access to many services within the hospital and community, including: the Emergency Department, medical specialties, outpatient clinics, social work teams and GP surgeries. This means that you will receive the best possible treatment and advice efficiently and effectively from the most appropriate health care professional.
How to find us
Directions to the Walk in CentreShow [+] Hide [-]
The Walk in Centre can be found on Westgate Road at the front of the Campus for Ageing and Vitality. To find us:
- The Westgate Walk-in Centre is housed in a dedicated building directly on Westgate Road
- The entrance to the Walk in Centre is at the front of the building
- Those patients with mobility restrictions / wheelchair users / parents with prams are adivsed to enter from the right of the building and use the ramp
- Register your attendance at the reception desk and you will be advised of what will happen next.
Who should go to the Walk-in-Centre ?
Most minor injuries and ailments can be treated at the Walk-in-Centre. Patients with eye injuries should report to the Eye Casualty Department at the Royal Victoria Infirmary, which is open 8.30 am to 4:30 pm Monday to Friday and 9.00am to 11.30am on Saturday (emergencies only).
Please note the following conditions CANNOT be assessed in the Walk-in-Centre:
- Children under the age of 2
- Children under the age of 6 with injuries
- Chest pain
- Shortness of breath
- Head injuries with neurological symptoms
- Back, neck, shoulder, hip or rib injuries
- Chemical injuries to the eye
Opening hours
The Westgate Walk in Centre is open from 8:00am to 8:00pm, 7 days a week.
The “Out of Hours” GP service at the Royal Victoria Infirmary operates from 6.30pm till midnight Monday to Friday and from 8.00am to midnight Saturday and Sunday.
Eye Casualty at the Royal Victoria Infirmary is open 8.30am to 4:30pm Monday to Friday and 9.00am to 11.30am on Saturday.
Contact us
For medical advice, or if you are unsure whether the Walk-in-Centre is the right place for you to be treated, please contact:
- NHS Direct on 0845 46 47 or log on to their website.
