Opening Hours

8am to 8pm, 7 days a week

 

Patient quote

"I recently had cause to visit your Walk in Centre when my eldest daughter cut her hand quite badly whilst at home drying a glass.  The level of service provided by your staff from reception through to treatment was so refreshingly good I felt I ought to let them know."  Mr PV

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Emergency Department

Westgate Walk in Centre

The Westgate Walk-in-Centre is a nurse-led unit for patients with minor injuries and illnesses and is staffed by specially-trained nurse practitioners, staff nurses and healthcare assistants. 

Examples of conditions treated at the Westgate Walk in Centre include:

  • coughs and colds
  • high temperature
  • urinary tract infections
  • conjunctivitis
  • simple cuts and bruises
  • foreign bodies superficially embedded in tissue
  • minor trauma to hands limbs and feet, sprains
  • minor burns or scalds
  • emergency contraception
  • ear, nose and throat problems.

No doctors work on this unit, but they are supported by the medical staff of the RVI Emergency Department as required. 

No appointment needed

You do not need an appointment at the Westgate Walk in Centre - just turn up and wait your turn to be treated. Your GP can also refer you here for treatment if appropriate. 

Our staff have access to many services within the hospital and community, including: the Emergency Department, medical specialties, outpatient clinics, social work teams and GP surgeries. This means that you will receive the best possible treatment and advice efficiently and effectively from the most appropriate health care professional.

You can find out more about our other walk-in centres.


How to find us

Directions to the Walk in CentreShow [+] Hide [-]

You can find the Walk in Centre on Westgate Road, at the front of the Campus for Ageing and Vitality. To find us:

  • The Westgate Walk-in Centre is housed in a dedicated building directly on Westgate Road
  • The entrance to the Walk in Centre is at the front of the building
  • Those patients with mobility restrictions, wheelchair users or parents with prams should enter from the right of the building and use the ramp
  • Register your attendance at the reception desk and you will be told what will happen next.

How to get to the hospital

Who should go to the Walk in Centre?

Most minor injuries and ailments can be treated at the Walk in Centre. Patients with eye injuries should report to the Eye Emergency Department at the Royal Victoria Infirmary.

Please note the following cannot be assessed in the Walk in Centre:

  • Children under the age of two years 
  • Chest pain
  • Shortness of breath
  • Head injuries with neurological symptoms
  • Back, neck, shoulder, hip or rib injuries
  • Chemical injuries to the eye

Should any of the above apply to you, or if urgent, please see your GP or go to the Emergency Department.

Opening hours

The Westgate Walk in Centre is open from 8.00am to 8.00pm, seven days a week.

You can find out about the Out of Hours GP service and the Eye Emergency Department at the Royal Victoria Infirmary.

More information

For medical advice, or if you are unsure whether the Walk in Centre is the right place for you to be treated, please contact:

  • Tel: 111 or log onto their website.

To contact the Walk in Centre reception:

  • Tel: 0191 282 3000
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