Visiting hours

There is an open visiting policy on the ward for close family members.


Patient quote

"To all the staff on Ward 23 - thank you for looking after me and my mummy, you've been so kind and supportive". Miss LP

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Cardiothoracic Services (Heart and Lung)

Ward 23 Freeman Hospital

Ward 23 cares for children who need both day-case treatment, and those who need longer more complex surgical and medical treatment.

The ward was refurbished in 2010 and incorporates a fully-equipped six-bed high dependency unit, alongside the ward beds.

It uses state-of-the-art specialist equipment to help us provide the best possible care for children.

                                Children Heart Unit Ward 23

                                                                        Baby, parents and doctor on Ward 23

Family friendly

Ward 23 is a warm, family-friendly environment, with an excellent dedicated team of professional healthcare workers.

We always put children and their families at the centre of our care so they feel valued and supported.

Play and development

Ward 23 Audiovisual RoomIt’s important that each child thrives even while undergoing treatment. So our dedicated Play Team provides a specific plan of play and development for each child to help them reach their full potential.

The ward has a large playroom and an outside play area which is packed with lots of games and toys for children of all age ranges. We also have a sensory room and cinema area for our patients and we run regular movie nights and lots of baby sensory play groups.

We have 3 play staff based on the ward and PICU and between us we cover the ward seven days a week. We provide play preparation to our children in hospital and lots of distraction and rewards depending on the age of the child. We run a weekly activity plan so everyone can join in the fun.  Clown Doctor days are Monday and Tuesday and on Thursday we have Make Me Sparkle with Rebecca who does face painting and tattoos for the children and beauty therapy for our long term mums. We can offer cover to children going to theatre and cath labs and play staff can be around to support families all through there stay.

The playroom is open all day and toys can be taken to bedside if needed. For our older patients we have a adolescent sitting room with the latest Xbox and PlayStation games. We have a sibling support group which runs Thursday teatime which allows siblings to have some special time with play staff to have fun or talk through things that are bothering them and enjoy full use of playroom.

We have a teacher from the Trusts Newcastle Bridges School to support our children during term time.

Excellent results

By focusing on the individual needs of each child, and close team-working, we deliver an excellent service and results. We are as proud of the quality care we provide, as we are of the success of our treatment.

How to find us

Directions to the wardShow [+] Hide [-]

Ward 23 is based at the Cardiothoracic Centre which is set to the right of the Freeman Hospital as you look at the front. To find us:

  • Come into the Cardiothoracic Centre and take a right turn round by the reception desk.
  • At the junction turn left and follow the corridor, past the Lung Function Department, until you reach the end where you will find Ward 23 on the right hand side.

This ward is secure and you will need to press on the intercom system to gain access.


How to get to the hospital

Things you need to know

  • Note if your family would like to visit the ward prior to admission then you are very welcome to do so. This can be arranged by telephoning the staff on the ward.
  • There is an open visiting policy with parents encouraged to stay with their child. Facilities can be arranged if any parents wish to stay with their child.
  • The ward has a large playroom equipped with toys, games and books. There is also an outside play area, which is open when the weather permits!
  • We have a Hospital Play Specialist who assists with children’s play. We do request that visiting children be supervised whilst using the playroom.
  • We also have a separate teenager’s sitting room where they can relax with television, computer and games on hand.

Contact us

For more information, contact:

  • Ward Sister Lesley Hamilton 
  • Tel: 0191 213 7023
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