Patient and visitor guides

 

Help keep our hospitals clean

 

Older People's Medicine

Patient testimonials


Ward 15 Freeman Hospital

"We wish to thank everyone on Ward 15 who assisted in the care of my late father.  Our special thanks go to Sister Sarah and her brilliant nursing team for the loving care and attention given during his long stay in hospital. On our many visits we saw at first hand the skill and dedication to the care of the elderly, often in very difficult and frustrating circumstances. This same care was also shown to visiting family and friends and was very much appreciated." Miss TA

 

Ward 15, RVI

"I am writing to congratulate you on the excellent standard of medical care, attention, kindness and compassion which has been shown to my mother by every member of staff on this truly exceptional ward.  My father and I have seen, on our daily visits, an exemplary level of nursing which we have not previously encountered.  The superb example of patient care shown by Sister Smart and Sister Hill towards Mum from her admittance to the ward as an extremely ill patient and throughout her stay have impressed us beyond measure and all of the other staff have risen to this standard.  They have shown consistent patience and attention to detail, giving the patients dignity, warmth and time.  Nothing has been too much trouble for them.  The leadership on this ward is absolutely outstanding and sets the tone for the whole ward.  The staff on Ward 15 have possibly saved my mother's life; they have undoubtedly enabled a difficult time for the whole family, especially over the festive period, to be as pleasant as possible under the circumstances.

Please convey our heartfelt thanks and profound gratitude to this remarkable group of people. We shall always be in their debt."  Miss ALP

© Copyright Newcastle upon Tyne Hospitals NHS Foundation Trust 2018 Site by TH_NK