Patient thankyou letters
I attended the Dermatology Department recently and must admit felt very nervous and apprehensive. I needn't have worried. The treatment I received was second to none.
I would just like to thank everyone - receptionist, nurses and doctors - who made me at ease with their kindness.
I recently had occasion to have a lesion removed from my leg in the department of Dermatology. I would like to express my gratitude to Mr Langtry and all the staff for the efficiency and speed with which my treatment was carried out.
I experienced courtesy and a sense of humour both during surgery and in outpatients department from all those with whom I came into contact. I would be grateful if you could pass on my thanks to all concerned.
I would also like to say that, in spite of newspaper headlines, I did not experience any age discrimination even though I am a talkative “ancient Briton” (79 years this year)!
In addition I would like to express appreciation to being addressed by my full name and not by my first name. I am of the era that “familiarity breeds contempt”. I prefer to address the staff according to their status and this generates respect on both sides i.e. staff and patients. After all, I would not dream of calling Mr Langtry by his first name!
My appreciation and thanks to you all.
My husband has recently been treated at the RVI dermatology melanoma clinic. We would like to thank all Staff members for the excellent care given.
The help and support given to us from your staff was of the highest standard.
I would be grateful if you could pass on our thanks to those concerned
Mr and Mrs R
I wish to express my thanks for the wonderful care and kindness given to me by all your staff during recent surgery in your dermatology department. I am pleased to say that the wound is healing well and I am feeling much better.