Patient thankyou letter for Ward 10

As a Chief Executive of Freeman Hospital could you spare a moment to thank your dedicated staff, especially those in the Ward 10 Day Care section. I spent last Monday under their care and received the best of attention. My surgeon Mr A Welch through his skill and kindness has kept me healthy for many years in the ENT department. I can only say thanks to everyone.

Mrs DG

Patient thankyou letter for Sleep Studies team

My son was on ward 11 for sleep study and I’d just like to say I couldn’t fault this hospital in any way. Thank you to all the staff for making our stay really comfortable.

LG

Patient thankyou letter for ENT

On 5^th November I had an appointment at ENT at Freeman Hospital. I write to thank you for the efficiency and courtesy that I was shown for that day and also when I phoned to make the appointment with the doctor that I saw. 

I was very impressed with the system, which allowed me to choose my hospital, with the help of my GP and then phone and choose a date and time to suit me.

Please pass on my thanks to the department that helped to make a nervous time for me into a much less stressful experience.

JH

Patient thankyou letter for ENT

In view of all the adverse publicity the NHS receives in the media, I would like to convey my appreciation to your staff in the ENT department.

The service to assess and fit to digital hearing aids was excellent. The staff in your hospital were superb with me, as were the staff in Urology where my husband was treated recently.

Thank you for your care and professionalism. 

Patient thankyou letter for Ward 11

I would like to thank the staff on Ward 11 for being friendly and making my son’s first stay in hospital easier for him.

DS

Patient thankyou letter for ENT Department

I am currently under the care of your excellent Mr V Paleri , in the ENT Department at your Freeman Hospital.

I have had a fairly serious operation, well by my lights, a desperately serious operation! And will require some further radiotherapy, when Mr Paleri deems it necessary.

The fact is though that I am now well on the way to recovery and it is entirely due to the wonderful treatment that I have experienced, from Mr Paleri down to the lady Pam who cleaned my cubicle every day with a cheery hello, I cannot express my gratitude strongly enough, and my wife thoroughly endorses my view, and the small cheque I am enclosing, for you to dispose of to the benefit of the Hospital, is merely a small token.

I would have written this letter anyway, but having read of the horrors of life in the hospital in Maidstone, only enhances how lucky we are to have three great hospitals, so ably staffed, in Newcastle, so keep up the good work and the high standards that the folk of Newcastle are able to enjoy, well maybe not enjoy, but definitely appreciate.

Thank you for your time. 

AS