Opening hours

Monday to Thursday 8:30am to 5.00pm

Friday 8:30am to 4:30pm


Your opinion counts...

Help us make a difference by taking part in our outpatient survey at the Freeman Hospital.


Patient quote

"I recently had an appointment at ENT at Freeman Hospital.  I write to thank you for the efficiency and courtesy that I was shown on that day.  Please pass on my thanks to the department's staff who helped to make a nervous time for me into a much less stressful experience."  Mrs JH

Send us your comments

Patient and visitor guides


Help keep our hospitals clean


Ear Nose & Throat Service (ENT)

ENT Outpatient Department

The ENT Outpatient Department is based at the Freeman Hospital and runs a comprehensive range of routine clinics for both adults and children every week.

There are also some specialist clinics led by doctors and nurse practitioners which include:

  • Voice and Speech Clinic
  • Bone Anchored Hearing Aid Clinic
  • Paediatric (Children’s) Hearing Assessment Clinic
  • Allergy Clinic
  • Snoring and Tonsillectomy Clinic
  • Ear and Tracheostomy Care Clinic

We also run a special clinic for patients who have been referred by their GP or other doctor with suspected symptoms of cancer in the head or neck.  If you are referred to one of these clinics you will be seen within two weeks for an urgent assessment and further investigations as quickly as possible.

Also located in the ENT Outpatient Department are:

  • ENT Casualty Clinic
  • Audiology
  • Speech and Language Therapy

How to find us

The ENT Outpatient Department is based at Freeman Hospital.  To find us:

  • Come through the Main Outpatient Entrance at Freeman Hospital and take the lift on your right, or stairs straight ahead of you up to level 3.
  • Please register your attendance at the reception desk directly in front of you.


Staff you are likely to meet

The ENT outpatient department is led by Sister Fiona Pywell. The clinical team includes:

  • ENT surgeons
  • audiologists (hearing specialists)
  • speech and language therapists
  • nursing other support staff.

We have three nurse practitioners who also run clinics for ear care, snoring, post-tonsillectomy surgery, and a special clinic for patients suffering from nose bleeds.

Things you need to know

  • There is loop system fitted at all ENT reception points, a TV in the waiting area and a portable loop system is available in the consulting rooms.
  • There is a League of Friends refreshment bar available during most clinic times.

More information

For more information about the ENT Outpatient Department, please contact:

  • Sister Fiona Pywell
  • tel: 0191 223 1041 or 0191 223 1042
© Copyright Newcastle upon Tyne Hospitals NHS Foundation Trust 2019 Site by TH_NK