Patient quote

"The service to assess and fit two digital hearing aid was excellent.  The staff in your hospital were superb with me".  Mrs VG

Send us your comments

Patient and visitor guides


Help keep our hospitals clean


Ear Nose & Throat Service (ENT)

ENT Urgent Referral Clinic

The ENT Casualty Clinic is based in the ENT Outpatient Department at Freeman Hospital and sees around 100 patients every week.

Please note the ENT Casualty Clinic does not offer a walk in service. If you have been seen in a walk in centre, Accident & Emergency or by your GP, the referring doctor/practitoner should contact the SHO oncall for ENT by phone prior to sending the patient to ENT Casualty Clinic along with a referral letter.

How to find us

Directions to the wardShow [+] Hide [-]

The Casualty Clinic is based in the ENT Outpatient Department.  To find us:

  • Come through the Main Outpatient Entrance at Freeman Hospital and take the lift on your right, or stairs straight ahead of you up to level 3.
  • Report to the reception desk directly in front of you.

How to get to the hospital

Staff you are likely to meet

The clinical team includes nursing and other support staff who can provide immediate treatment for your condition, and you can be seen by a doctor if necessary.

Things you need to know

  • There is loop system fitted at all ENT reception points, a TV in the waiting area and a portable loop system is available in the consulting rooms.
  • There is a League of Friends refreshment bar available during most clinic times in the outpatient area.
  • The ENT Casualty Clinic is not a walk in service.  You must be referred by your GP or by a doctor at the Emergency Department at the Royal Victoria Infirmary.

More information

For more information about ENT Casualty, please contact:

  • Sister Fiona Pywell
  • tel: 0191 223 1042 
© Copyright Newcastle upon Tyne Hospitals NHS Foundation Trust 2018 Site by TH_NK