Thank you letter to Dr Sturgiss and team in the Fetal Medicine

Dear Mr Sturgiss and team - Just a note to say my baby is doing fine and gaining weight.  We want to say a big “thank you” to you all for everything you did for us.  Although it is obvious that the unit is extremely busy we always felt that you were very helpful and patient with us and always more than willing to answer any questions or concerns that we had. We are totally in awe of the fantastic work you do.

My baby needed one exchange transfusion on the evening that he was born.  We were home on July 10th which was due to the excellent progress that he made.  He is absolutely perfect and certainly none the worse for all he has been through. So thank you once again!"  Ms DH

Thank you letter to Midwife Robinson from patient's mother

"FAO Kate Robinson  -  I would like to take this opportunity to send you my special thanks, for the fantastic care and attention you gave my daughter during a stressful delivery on 26th October 2007.  I believe if it were not due to your total expertise and knowledge, my granddaughter would not be here today.  My daughter who suffered a haematoma post delivery again, if not for your professionalism in dealing with this sensitive situation, might not have received the pain free treatment she needed at that time.  My grateful thanks to a special midwife. Words cannot relay my admiration for your actions in the care and dedication in saving both lives." Ms KB

Patient thank you letter to Maternity Unit staff

"I would just like to say thank you to the RVI Hospital Maternity Unit.  I was admitted on the 12th February 2007 to the maternity ward for the delivery of my baby.  Although I was doing quite well with spontaneous labour and dilated 9cms unfortunately I could not progress to 10cm.  I was told that the best option for me was to have a c-section.  The midwives were very supportive and caring especially Tina and Sheena and the Senior Registrars Dr Rabia Zille-Huma and Dr Seema Sen who were very supportive also. Special thanks to the midwife - I don’t know her name - who made an appointment for me to see Dr Loughney. 

Please who ever receives this letter can you make sure that my gratitude is conveyed to all named here and the rest of the team who undertook the c-section. Thank you!" Mrs SA

Patient thank you letter for care on Ward 33

"I’m writing to you regarding the recent birth of my baby born on 18th January 2008. I hear many times of people writing to complain about their treatment received whilst in hospital, but very rarely hear of those who find the time to write to congratulate.  Since returning home I have felt the need to write and congratulate yourself and all your staff on the excellent professional care you gave me and so deliver day after day.

During my week long stay on Ward 33, I encountered a few medical problems, firstly with my baby and then myself.  I met a number of staff all of whom made me feel so at ease as I faced the daunting fact of being a first time mother whilst trying to master the fine art of breast feeding.

The Sister on Ward 33 was Lynne MacDonald - she and her colleagues, even though they were sometimes inundated with patients to attend to, always found time to talk, praise and guide where needed, pass on their expertise, valuable knowledge and worldly advice with such a genuine caring attitude.  All Lynne’s staff not only deliver an excellent medical service, but also have such a natural caring friendly persona which reflects throughout the whole team.  I can’t thank Lynne and her team enough for the treatment I received during my emotional stay in hospital.

There were a number of staff who attended to me, but unfortunately I can only remember a few names and I apologise to those whom I have missed out.  I’d like to thank obviously Lynne (Sister), Alison (midwife), Sharon (midwife from pre-natal I think), Jan (midwife), Mel (nursery nurse), Eleanor and her Spanish colleague (paediatricians).  On a whole all the team do a fantastic job and made me feel so special, I can’t thank them enough. I would be very grateful if you could once again pass on my thanks and congratulate them on such a caring, dedicated, professional medical service they’re all providing.

If I decide to have another child, once I’ve forgotten the pain and suffering I endured, I won’t hesitate to make sure the RVI hospital is top of my list for delivery. "  Mrs JM

Patient thank you letter to midwives and for care on Ward 32

"I walked into the RVI anxious and nervous, however left with a beautiful baby girl having had a wonderful (if somewhat painful) experience.  The staff were amazing, a special thanks to the two amazing midwives (I think one was called Lyndsey – I was high on epidural at the time!!!).  I cannot express how grateful I was to them both, their kindness, sense of humour and calmness made the whole experience one I will remember.

The aftercare on Ward 32 was equally amazing, all the girls looking after me and my baby were lovely. I just wanted to write (sorry it’s a wee bit late) to let you know the amazing staff you have should be commended.  Since leaving, every mother-to-be I meet, I tell them how great the RVI Maternity Unit is!  Again I want to thank you all!" Mrs KR-S

Thank you letter with donation to our Maternity wards

"We would like to extend our heartfelt thanks to your team for the first rate care received during and following the birth of our baby boy.  He arrived on Boxing Day 2006 some five weeks early, and had the finest possible start to his life.  He really is thriving and we think of our time with you very fondly." Mr&Mrs TW