Regional Medical Physics

What they say about us

On this page you can find out what people say about the Medical Physics service in Newcastle.

We want to know what people think about our services - this information helps us to make changes and continuous improvements to our services.

If you have any comments on the service, please contact us.


Patient comments

We often receive comments from patients about our services. Here is just a selection:

"I am writing to you on behalf of my husband to say a big 'Thank you' to all the staff at the 'Disablement Services Centre' for their immense and utter kindness since we needed their helping hands." - Mr and Mrs O.

"From the initial enquiry to the minor adjustment visit, I must comment that the service of all staff has been exmplary. What could bave been a very stressful and tiring process was made smooth and efficient by the quality and attitude of the staff. Their expertise and friendly manner cannot be underestimated from a user's viewpoint.

My quality of life has improved and I am now able to lead a more active and fulfilled life." Ms P.

"Thank you all for getting me my powered wheelchair. I'm very grateful to you all for your help. Special thanks to Martin who did his utmost to accommodate my needs." - Mrs R

"The staff in your department were most helpful and kind, 'well done' NHS" - Mr and Mrs K

 

Customer feedback

"I just wanted to email you to say a huge thank you for your radiation safety lecture! The lecture received excellent feedback, including: 'Comprehensive reveiw of current law regarding x-rays and protection of staff and patients'; and 'covers radiation exposure well with evidence.'" - Consultant Clinical Scientist

"It has been a pleasure working with you over the past few years." - Senior Dental Officer, Community Dental Service

"Many thanks for the support you have given to the service over this matter.

I would also like to take this opportunity to thank all those involved in resolving this issue and ensuring safe working practices in the department are in place and maintained." - NHS Trust Divisional Manager

"Thank you for today, it was lovely to meet you and I very much appreciate all you help and guidance." - University Dental Nurse

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