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Sexual health service-Suspended please see latest news

Sexual health service-Suspended please see latest news

If you are concerned or want to talk about any aspect of your sexual health, you can make an appointment in confidence at your local NHS sexual health service.

Our services -


Latest news

New Croft Sexual Health Centre will be closed from Good Friday (10 April 2020) until the end of Easter Monday (13 April 2020). You will not be able to access any services during this time.

Urgent Care for Sexual Health problems

All healthcare services are changing in response to the spread of Coronavirus.  Many of our staff are being utilised in the hospitals to cope with the coronavirus pandemic and so we can only run a reduced service.  We will be operating urgent care for sexual health problems from 30 March 2020.

To access our urgent care services you must telephone us on 0191 229 2999.

Phone lines are open between 0830 and 1500 Monday to Friday. 

You will not be seen unless you have contacted us by phone.

Friends and relatives are not allowed to accompany you inside our building.

If you attend our services for a long term health condition we will contact you to discuss your care and arrange prescriptions. 

Please DO NOT ATTEND our service if you have been told to self-isolate or you have symptoms of coronavirus with include fever and /or a new persistent cough.

The following services are unavailable at this time:

·         Express or asymptomatic STI (sexually transmitted infection) screening

·         Routine vaccinations for HPV and hepatitis

·         Cervical screening tests

·         Implant removals including the complex removals

·         Walk in clinics

·         Dedicated young person clinic although young people are welcome to use our urgent care service

You may telephone to discuss:

·         Management of symptoms of an STI (sexually transmitted infection) such as discharge from the penis, ulcers and sores.

·         Management of HIV

·         Provision of progestogen only pills like desogestrel or Cerelle and where possible combined pills/patches/rings eg Rigevidon

·         Management of contacts of infection such as chlamydia and gonorrhoea

·         Provision of Sayana Press for those already using it.

·         Post-exposure prophylaxis after sexual exposure to HIV

·         Emergency contraception including emergency pills (previously known as morning after pill) and copper IUD (coil)

Thank you for your patience and understanding.


Contraception advice during COVID-19 Pandemic

It may be difficult to see a doctor or nurse during the COVID-19 pandemic. These are the things you need to know about the longer acting contraceptives:

1. Depo Provera® and Sayana Press® injections are effective as a contraceptive for 14 weeks. After this time either use condoms or a nurse/doctor may be able to issue a desogestrel progestogen-only pill (POP) that you take daily without a break.  It will take two days before the POP will be effective if started after 14 weeks from the last injection. If you are taking some medication that affects how hormonal contraceptives work, eg for epilepsy, use a POP and condoms together.

2. There is evidence that Nexplanon® implant is effective for 4 years of use. After this time keep the implant in place but use either condoms or a desogestrel POP as well.

3.  Mirena® and Levosert® intrauterine systems (IUS) are effective for 6 years. After this time keep the IUS in place but use either condoms or a desogestrel POP as well. All women over 45 years at the time of fitting can rely on these devices until age 55.

4. Jaydess®IUS is effective for 3 years and Kyleena® IUS for 5 years. After this time keep the IUS in place but also use condoms or a desogestrel POP.  

5. If your Copper IUD is licensed to provide contraception for 10 years, there is evidence it lasts for 12 years. After this time keep the IUD in place but use condoms or a desogestrel POP.  If the copper IUD is licensed for 5 years then do not have it removed but use condoms or take a desogestrel pill after this time. All IUDs fitted after the age of 40 will provide effective contraception until 55 years.

For further information on contraception, abortion and sexual and reproductive health - please see the Faculty of Sexual and Reproductive Health guidance for patients

For further information about sex, social distancing and Covid-19 - please see the British Association of Sexual Health and HIV guidance

Free Condom Provision in Pharmacies 


Pharmacy Address


St Anthony’s Pharmacy, St. Anthony’s Road, Walker, NE6 2NN


Walkergate Pharmacy, Walkergate Health Centre, Benfield Road, NE6 4QD


Kerr Pharmacy, 26 Shields Road, Byker, NE6 1DR


Fairmans Pharmacy, 379 Benton Road, Benton, NE7 7EE


ASDA Pharmacy, Hollywood Avenue, NE3 5BU


Meadows Pharmacy, 46-50 The Meadows, Fawdon, NE3 3NA

Newbiggin Hall

Fairmans Pharmacy, 19 Newbiggin Hall Centre, Newbiggin Hall, NE5 4BR

Cowgate / Blakelaw

Ponteland Road Pharmacy, 163-167 Ponteland Road, Cowgate, NE5 3AE


Throckley Pharmacy, Tilmouth Park Road, Throckley, NE15 9PA


Newburn Pharmacy, 1 Newburn Road, Newburn, NE15 8LX


Ashchem Chemist, Denton Turret, 10 Kenley Road, Denton, NE5 2UY


Farah Pharmacy, 44 Adelaide Terrace, Benwell, NE4 8BL


Whitworths Pharmacy, 132 - 136 Elswick Road, NE4 6SL

West Road

West Road Walk-in Centre

City Centre

Superdrug, Northumberland Street

 Please follow the UK government’s advice regarding using healthcare services -  see and choose Coronavirus.






Sexual health in Newcastle - suspended please see latest news

The New Croft Centre in the heart of the city, provides Newcastle Hospitals Community Sexual Health Services.

The Centre offers both walk-in clinics and booked appointments, giving people easy access to a wide range of sexual health services.

As well as the New Croft Centre, we also hold sexual health clinic sessions across Newcastle.

 You can print off the New Croft Registration Form , complete details and bring it with you when you attend the clinic.

Team of specialists

Our friendly team of professionals provide a confidential service to help you with a wide range of sexual health issues. Our team includes health advisors, doctors, sexual health nurses and support staff.

You can find out more about our team.

More information


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