Sexual health service

New Croft Centre

This page explains what services are available to you at the New Croft Centre, and how to find us.

The New Croft Centre in Newcastle provides a wide range of contraception and testing for sexually transmitted infections as well as a number of other sexual health services. We offer both walk-in clinics and booked appointments. 


Take a virtual tour of the New Croft Centre

How to access our sexual health services

You can find opening hours for all these services in the table below.

Queue and wait sessions

Queue and wait are walk-in sessions (no appointment needed; open 9.00am till 1.00pm Monday to Friday, except Thursday which is 10.00am till 1.00pm), for:

  • contraception and emergency contraception
  • condoms and lube
  • pregnancy testing
  • STI (sexually transmitted infection) testing
  • GUM (Genito-Urinary Medicine) services

People attending the ‘queue and wait’ walk-in sessions will be seen on a first come - first served basis. The number of people we can see will vary each day. If the queue and wait session is full, you can either attend our next queue and wait session, or make an appointment.

If you have signs or symptoms of infection, please tell a receptionist who will arrange for you to speak to one of our nurses in private.

Specialist appointment clinics may be running at the same time as the queue and wait sessions, so some people with pre-arranged appointments may be seen sooner than those waiting for the queue and wait sessions.

Express Clinic

No appointment needed; open 9.00am till 4.00pm Monday to Friday, except Thursday which is 10.00am till 4.00pm

An express clinic is for people who want a rapid STI (sexually transmitted infections) screening. At the express clinic you don’t need to ‘show your bits’ to a doctor or nurse.

If you have no symptoms of infection and no questions or concerns, we recommend using this service. The tests are just as reliable at detecting infections as those taken by a doctor and nurse.

In privacy, you can take your own swabs or provide a urine sample for chlamydia and gonorrhoea. A health care assistant will take a blood sample for syphilis and HIV (possibly Hepatitis B and Hepatitis C too). Test results will be texted to you within 10 working days.

In the express clinic, we can't see:

  • under 18s
  • sex workers or people working in the adult film industry
  • anyone who is attending as a result of sexual assault

This is because further tests, immunisations and/or discussion maybe required.

People attending the Express clinic will be seen on a first come - first served basis. The number of people we can see will vary each day. If the Express clinic is full, you can either attend our next Express session, or make an appointment.

 Appointments

Appointments for all sexual health, contraception, STI testing, GUM and HIV services are available between the times shown in the table below.

We aim to address all issues in one visit, but you may be asked to make a further appointment.

Opening times

Clinic  Monday Tuesday Wednesday Thursday Friday Saturday 
New Croft opening hours
9.00am to 5.00pm 
8.00am to 7.00pm 8.00am to 7.00pm  10.00am to 7.00pm  9.00am to 5.00pm   
Walk-in services (Queue and Wait) 9.00am to 1.00pm 9.00am to 1.00pm 9.00am to 1.00pm 10.00am to 1.00pm  9.00am to 1.00pm  
Express Clinic 9.00am to 3.00pm  9.00am to 3.00pm  9.00am to 3.00pm  10.00am to 3.00pm  9.00am to 3.00pm  
Appointment clinics 9.00am to 4.30pm 8.00am to 6.30pm 8.00am to 6.30pm 10.00am to 6.30pm 9.00am to 4.30pm  
Young person's drop-in (ages 19 and under)     4.30pm to 7.00pm                                  12midday to 3.00pm

Opening times and information leaflet

You can also download and print off our New Croft opening times and information leaflet.pdf.

Where to find us

The New Croft Centre is based at:

Market Street East
Newcastle upon Tyne
NE1 6ND
Tel: 0191 229 2999

Location map

                                                New Croft Centre map

Download a pdf version of the map

Bus and metro

For bus and metro information, visit www.nexus.org.uk

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