Institute of Transplantation

Ward 37 – Integrated Critical Care Unit

Ward 37 is an Adult Critical Care Unit specialising in care for patients after complex surgery and with medical problems. Here, patients receive maximum support for their illness or surgery.

Many of our patients have had operations on their vascular system (blood vessels and circulatory system); ear, nose or throat; kidney and liver surgery or transplantation. We also care for many patients who need medical treatments for breathing , blood and liver disorders.

Because of our experience in liver transplantation and other specialist procedures, patients may be transferred here from all over the UK.

How to find us

Directions to the wardShow [+] Hide [-]

Ward 37 (Integrated Critical Care Unit) is on level three of the Institute of Transplantation at the Freeman Hospital, Newcastle. To find us:

We are based at the Institute of Transplantation on the right hand side of the Freeman Hospital, next to Melville Grove, High Heaton.

Come through the main entrance at the Freeman Hospital, and walk down the main corridor past the reception desk, shop and library. You will come to a T-junction where you should turn right.

Continue down this corridor, following the signs for the Institute of Transplantation. When you reach the Institute, you will see a large reception desk in the main atrium with lifts to all floors.

Take the lift to level three, and as you leave the lift you are in the reception area of Ward 37.

Car parking is available on-site.


How to get to the hospital

What to expect on the ward

To help us closely observe and care for patients, our critical care areas accommodate male and female patients in open-plan areas and cubicles. Sometimes we use cubicles to control infection, and to ensure the privacy and dignity of our patients all bed areas are fitted with curtains/screens.

All patients are connected to a monitor showing their heart rhythm, pulse and blood pressure. They may receive oxygen from a facemask or a ventilator (breathing machine). Other special equipment may be used to support the heart, lungs or kidneys – the nurse at the bedside can explain all the equipment to you.

The Critical Care Unit is a very busy area and can be noisy. You will often hear the sounds of equipment alarms, but this doesn’t mean that anything is wrong – the alarms are usually reminding the nurse to do something, such as change a drip.

Staff you are likely to meet

All members of the team can be identified by their badges and will introduce themselves when they meet you.

On this unit, it is normal for one nurse to care for one or two patients.

A doctor is available most of the time, but if they aren’t available when you visit, you can make an appointment to meet a doctor to discuss any concerns.

A physiotherapist also visits regularly to help patients clear their chests to prevent infection, and help with exercise.

Things visitors need to know

  • If reception staff are not available, press the entrance button and wait for a member of staff to speak to you. The doors will open automatically and you can enter the ward.
  • Our visiting times are 2.00pm to 8.00pm every day. Please speak to the nurse in charge if you need to visit at other times. Mornings are often very busy and critical care units encourage quiet periods where patients are allowed to rest without interruption to aid their recovery. Please also speak to the nurse if you want to bring children to visit.
  • Due to limited space only two visitors are allowed at the bedside at any time. If the patient has had a transplant, then visiting is initially restricted to the same two family members only.
  • When you come onto the unit, please remove your coat and leave it on the hooks provided. Remember to take any valuables with you.
  • Please clean your hands with the alcohol gel provided when entering and leaving the ward. You should also wash and dry your hands at the sink to help reduce the spread of infection within the unit. We sometimes ask visitors to wear plastic aprons – the nurse will be able to tell you more.
  • Visitors may be asked to wait while we carry out treatments and procedures, this is unavoidable.
  • A translation service is available for people who cannot speak English.
  • Fresh flowers are not allowed into the unit to help us control infection. If you have a cold, an infection or diarrhoea, please do not visit the unit. Contact the nurse in charge who will advise you further.
  • Mobile phones must be switched off before entering the unit - their signals can interfere with electronic equipment which could endanger the patient.
  • Within the Trust’s hospitals there is a strict no smoking policy.

Contact us

Enquiries are welcome at any time of day or night.

For large families, we ask that only one family member contacts us to find out about the patient. He or she can then pass this information onto the rest of the family.

Please contact us at: 

  • ITU, tel: 0191 223 1176
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