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"I cannot commend the staff enough at the Accident ward". Mrs JM

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Emergency Department

Emergency Department

Royal Victoria Infirmary, Queen Victoria Road, Newcastle upon Tyne, NE1 4LP

Contact: (0191) 233 6161 (Switchboard) - Ext 26100 or 26200

The Great North Trauma and Emergency Centre for Newcastle is located at the Royal Victoria Infirmary in the city centre. The trauma block is a purpose-built facility, with state-of-the-art life saving diagnostic equipment for the critically ill and injured patients.

Important notice - Coronavirus: If you have arrived back from China or another specified place within the last 14 days - or been in contact with someone with Coronavirvis - AND have the following symptoms - cough, fever or shortness of breath, please ring NHS111.

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Trauma Centre outside

24/7 emergency consultant cover

We are the first hospital in the region, and one of only five units in England, who now provide 24/7 resident Emergency Medicine Consultant cover, seeing around 115,000 new patients each year.

Over the past year the major trauma centre has recieved over 1,000 cases. Patients are received from as far afield as Cumbria to the Scottish Borders, but with a helipad on our rooftop and rapid access to highly advanced scanning and diagnostic equipment, 24 hour emergency theatres and intensive clinical care, the time to definitive treatment is minimised.


Walk-in Centres and Minor Injuries Unit

If your injury or illness is more minor, you can use the Walk-in Centres across Newcastle:

Or you can use the Minor Injuries Unit at the Emergency Department in the Royal Victoria Infirmary in the city centre. 

The Walk-in Centres are open from 8.00 am to 8.00 pm, 7 days a week. The Minor Injuries Unit is open from 8.00 am to 9.00 pm 7 days a week.

One of the best performing Emergency Departments in the UK

Our Emergency Department is consistently one of the top performing in the UK with the vast majority of patients seen, treated and discharged or transferred for further treatment within the national 4 hour waiting time target.

The team’s hard work has been recognised by the Care Quality Commission who rate the department as among the best in the country.

Clinical Quality Indicators

You can find out about Newcastle Hospitals Emergency Department Clinical Quality Indicators.pdf

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More information

For medical advice, or if you are unsure whether the Emergency Department (ED) is the right place for you to go for treatment, please contact:

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