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"Just a note to thank you all for the fantastic care you gave our son who came into A&E following an RTA. The speed with which you dealt with him but still took time to care for us will never be forgotten."  Mr & Mrs T

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Emergency Department

Emergency Department (ED)

Royal Victoria Infirmary, Queen Victoria Road, Newcastle upon Tyne, NE1 4LP

Contact: (0191) 233 6161 (Switchboard) - Ext 26100 or 26200

The Great North Trauma & Emergency Centre is based on level three of the New Victoria Wing, Royal Victoria Infirmary in the city centre. We see all emergency patients, children as well as adults with complex injuries and illnesses. Entrance to the department is via Richardson Road.

Trauma Centre sign daytimeThe service is the only unit in the region who provide 24/7 resident Emergency Medicine Consultant cover, supported by a wide range of other medical and nursing staff. 

Our specially trained Paediatric Emergency Nurse Practitioners and nursery nurse operate from the Children's Emergency Department, which is housed within the main department. Here our younger patients have their own waiting room and treatment rooms, while receiving the support of the main department medical team as necessary.  

All acute speciality treatments are available on-site, along with state-of-the-art equipment and comfortable surroundings for patients. We even have a roof-top helipad to receive and transfer patients from across the north of England. This makes Newcastle's Emergency Department one of the largest in the north of England.

Advice to patients with less serious injuries or symptoms is to consider all available alternatives before coming to the Emergency Department.  Advice is available from your local Pharmacist, or your own GP can offer treatment for many problems.  Walk-in-Centres can also help with conditions that are not emergencies.

Who should go to A&E?

Emergency patients requiring immediate medical attention.

If you are worried about Coronavirus and have arrived back from China or another specified country within 14 days - or had contact with someone with Coronavirus AND have any of the following symptoms - cough, fever, shortness of breath - please ring NHS111.

For the latest advice on Coronavirus visit: www/ 

What if it's not an emergency?

For information, advice and treatment of minor injuries or ailments Walk-in Centres are available without appointment:

The Minor Injuries Unit at the RVI in the city centre is also available for wide range of non-emergency conditions, minor injuries and illnesses.

How to find us

Directions to Emergency Department (ED)Show [+] Hide [-]

Newcastle's new Emergency Department is located on level 3 of the New Victoria Wing at the Royal Victoria Infirmary, Newcastle city centre.  To find us:

  • Come on the hospital site from Richardson Road.
  • Please take due care and attention of the new road markings and one way traffic.  
  • At the top of the new ramp, off Richardson Road, the entrance to ED is well signed.
  • Drop off facilities are only available directly outside the Emergency Department.  You cannot park here.
  • Register your attendance at the reception desk and you will be advised of where to wait.



How to get to the hospital

More information

For medical advice, or if you are unsure whether the Emergency Department is the right place for you to get treatment, please contact:

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