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Visiting hours by arrangement with Unit Manager.


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Childrens Services

Ward 3 New Victoria Wing (GNCH)

Contact: (0191) 282 6003 - Sister Karen Wall

Ward 3 is the Children’s Haematopoeitic Stem Cell  Transplant Unit, based in the Great North Children's Hospital.

The ward is divided into a day unit, and an in-patient service:

  • The day unit is where patients are cared for before transplant, and supported during their recovery following discharge
  • The in-patient service is where patients are cared for during transplants and while they recover sufficiently to be discharged from hospital (to day unit care). 

Nationally designated service

This unit is one of two nationally-designated services which perform transplants for immune deficiencies and autoimmune disorders. We also treat haematological malignancies (cancers that affect blood, bone marrow and lymph nodes) and bone marrow failure.

We have 10 specialised rooms designed to protect patients from infection, and we offer complex care for patients aged between infancy and adulthood.

Film for Ward 3

This film gives you a fun guide to your first two days' stay at Ward 3.

How to find us

Directions to the wardShow [+] Hide [-]

Ward 3 is based on Level 4 of the Great North Children's Hospital. To find us:

  • Come through the New Victoria Wing entrance and take the lift to Level 4.
  • Turn right out of the lift, and walk to the end of the corridor.
  • The ward is secure and you will need to press on the button to gain access.

How to get to the hospital

Staff you are likely to meet

The clinical team who you may meet on Ward 3 includes:

  • doctors
  • nurses
  • hospital play specialists
  • nursery nurses
  • health care assistants
  • physiotherapists
  • occupational therapists
  • speech and language therapists 

Play facilities

The Ward 3 play team is made up of a health play specialist and two nursery nurses. They work seven days per week, working from 7.15am -7.45pm. This ensures that the children and young people in our care have access to essential play and recreation opportunities during their long stay in hospital.

The team work with children and families before, during and after treatment, so you will meet them on the ward and the day unit. The team devise structured play plans for each individual child or young person to identify how families, staff and the play team can support the specific needs of the child/young person.

The play team will negotiate the time of the play and activity sessions with parents/carers and the nursing staff, to fit into their daily routine and care needs.

During these sessions parents are welcome to stay with their child, especially when they are settling into the unit and learning who the staff are. Then once the child is more comfortable on the unit, parents and carers will often use the session to get some time-out of the cubicle, as they can leave knowing their child is supervised and entertained during the session.

The play team has a supply of toys, equipment and activities. They will provide a selection in the room on admission day and throughout the stay. 

The ward also has iPads, Wii consoles and a selection of games, Nintendo DS and PSP consoles and a selection of games, board games, Sky TV and a variety of DVDs.

We would encourage you to bring toys and activities from home. These items will be permitted in the cubicle once they have been cleaned. This will complement the supply on the unit and having familiar things will help your cubicle to feel more comfortable. If you wish to bring your own electrical equipment, that is also allowed.

We’d advise that you bring items which the unit will not have in large supply, such as books and jigsaw puzzles, anything which cannot be cleaned for use between children.

Fabric toys must be boil washed, which may damage them so favourite and precious toys may be safer at home. If your child does have a fabric toy as a comforter then consider purchasing more than one, so your child will not miss their toy while it is being laundered.

Storage in the cubicle is limited and items will need to be cleaned each day. So we would advise that you bring a small amount to the unit, and maybe keep other items at the parent’s accommodation. This means that you can rotate activities, helping to maintain your child’s interest and stimulation.

There are some items which should be avoided while your child is a patient in ward 3, as they are a potential source of infection. Items to avoid are –

  • Old or dirty toys
  • Toys with fabric attached, which cannot be removed to go in the washing machine. Consider cot mobiles, tactile fabric included in board books, plastic baby and toddler toys with fabric attached, soft bodied baby dolls, and talking/dancing soft toys with internal mechanisms which cannot be removed.
  • Toys which are filled with water or trap water inside, such as baby teething toys, squirting bath toys, as you must be able to wash and dry all of the surfaces of a toy.
  • Clay
  • Sand
  • Unpainted or unvarnished wood.
  • Plaster of Paris activities.

We would ask that you encourage your child to take care of our toys and equipment as it is not easy to replace.

The staff on the unit will be pleased to encourage a regular bed time for your child and will support parents to use bed time activities to allow the child to prepare for bed to help them achieve restful sleep.

Contact us

Ward 3 is based on Level 4 of the Great North Children's Hospital, in the New Victoria Wing at the RVI.

For more information about the ward, please contact:

  • Sister Karen Wall
  • Tel: 0191 282 6003
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