Privacy notice

(0191) 233 6161

The Newcastle upon Tyne Hospitals NHS Foundation Trust is committed to safeguarding the privacy of our website visitors. When someone visits we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site and we collect this information in a way which does not identify anyone.

Here we explain how we will deal with any aspect of your personal information collected via our website.

Information we may collect about you on our website

We may collect, store and use the following kinds of personal data:

  • As with the majority of websites there are some types of information which will be automatically tracked. This includes information about your computer and about your visits to and use of this website, such as your IP address, the website you have come from, the type of browser you are using, the searches you carry out, the length of your visit on our site and the number of pages you viewed.
  • We use this data internally to understand what kinds of information our visitors are looking for so that we can continually improve the content we provide on our website. This information does not contain any personal details and so you cannot be identified in any way.
  • Our “Contact us” section of the website will ask for your name and e:mail address details to enable us to respond to any queries you raise. All feedback to the site made via our feedback form is treated in the strictest confidence.

Please remember the Internet is not always a secure medium and if you are not sure about submitting any information please contact us by post or telephone via our switchboard (0191) 233 6161 instead.


We use Google Analytics to create reports to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies - small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why:


_utma Immediate expiry Google Analytics Tracking is a set of third-party tracking cookies, some stored in the browser, and some as session cookie. These anonymously identify users and give the site owner the ability to track a user through the website providing usage metrics that assist in traffic analysis and site improvements. It is to be noted that Google’s own privacy policy references Google Analytics. This can be found at:
Click here for an overview of privacy at Google
_utmb 30 mins expiry


6 months expiry


sizes 10 days expiry

This stores text size preferences for the user - without it the user would not be able to control the font size when using the website and would have to use their browser settings instead.


If you don't want to receive cookies from the Newcastle-upon-Tyne Hospitals website, you can opt-out below.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

To opt out of being tracked by Google Analytics across all websites visit

Links to other websites

The Newcastle upon Tyne Hospitals NHS Foundation Trust website contains links to other external websites. We are not responsible for the content or reliability of the linked websites nor are we responsible for the privacy policies or practices of these websites. We have no control over the availability of these linked websites and as such cannot guarantee that these links will work all of the time.

Our mapping functionality on the “How to find us” sections uses Google Maps Application Programming Interface which The Newcastle upon Tyne Hospitals NHS Foundation Trust is not responsible for the content of and therefore again we cannot guarantee these will be available at all times.

Accuracy of Information

Although every effort is made to provide information that is accurate and up to date at the time of publication, changes in information, policies and protocols do occur which may not be immediately reflected in the content of our website. As such, we reserve the right to make changes to our website at any time.


All copyright in this website rests with The Newcastle upon Tyne Hospitals NHS Foundation Trust unless otherwise indicated.

Information provided on our website does not constitute medical or professional advice and if you have any particular queries or concerns regarding your health or treatment, these should be raised with an appropriate healthcare professional.

Policy amendments

We may update our Privacy Notice from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.


If you have any questions about our Privacy Notice or the treatment of your personal data, please write to us by email to or by post to:

The Trust Secretary
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Freeman Hospital
High Heaton
Newcastle upon Tyne

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